Neal & Associates, Inc is a dedicated, pro-active security company providing professional security officers to clients in Virginia and West Virginia. Since 1985 we have fostered our reputation by tailoring our programs to meet each client’s specific needs. We take great pride in our ability to surpass the overall value of our competition with our “old school” approach where customer satisfaction matters more than the bottom line and employees are seen as one of our most valuable assets. We have built our name and reputation with an unparalleled level of service and our goal has never been to be the biggest but we will always strive to be the best!
Neal & Associates believes the customer should be and will be completely satisfied with our services. We offer competitive pricing with an even higher level of service. Locally owned since 1985 and proudly serving clients in WV and VA.
Having been in the business of supplying security guard services since 1985 and having provided service to clients since inception, we feel no other company in this area can match our program. Please feel free to navigate our site and find out what we can do for you!
Statewide Licensed, Bonded, and Insured. VA License # 11-1286
It’s the Mission of Neal & Associates to provide a level of security that not only meets but exceeds client’s expectations. To help us accomplish this goal, our Quality Assurance Programs were designed to ensure the highest level of performance as well as client satisfaction.
Quality Assurance at Neal & Associates means being pro-active with diligent attention to the client and a demonstrated ability to fulfill our commitments. We know that our clients have many choices and to remain the leader we must perform. Establishing quality at the beginning of a contract and improving that quality of service during the contract are of primary importance to the Neal & Associate team when providing an efficient, costeffective security program. Additionally, effective and continual communication between the client and Neal Security is a must which is why we have a 24-hour answering service that can reach the management team at any time day or night, seven days a week.
Neal Security’s secret to industry leading service begins with a commitment to its employees. We understand the critical role that a security professional plays in the overall success of a facility and we are devoted to hiring high caliber employees who are intelligent, capable, and dedicated individuals. Candidates are carefully selected by an experienced staff committed to finding those individuals who meet Neal Security’s rigid employment standards. With thorough training, performance evaluations, and quality assurance measures, we ensure that security officers maintain standards consistent with Neal Security’s stringent requirements.
We vow to you, that as our client, you can expect nothing but superior service because we have set only the highest standards for ourselves and will settle for nothing less. On behalf of the employees and staff of Neal & Associates, Inc, we would like to thank you for letting us provide security service to you in the past and we look forward to many more years together. We do not take your loyalty for granted. Our customers come to us because they want a reliable partner in the field of security guard service. Neal & Associates will never rest in our pursuit of retaining customers for life and to remain at the forefront of security in the ever-changing industry.